The hotel has a particularly good location opposite a newly opened shopping mall. The staff members were extremely polite and superbly friendly.The double room was modern and had storage space, as well as a walk-in wardrobe.

Rooms were spacious and comfortable. Staff were also very friendly.

Certain areas of the room could use some sprucing up. Bath tub had some stains.

I really loved this hotel during my stay in Kuala Lampur for 5 days,everything was amazing starting from the staff who wait for you at the entrance,the lobby,the reception,room service and everything was amazing clean,fast,and helpful these 3 words describe the hotel the rooms r very large so u enjoy sitting there,and the location was very easy to reach any area

i like everything,really i don't have anything to complain about

This place was kept in great shape and had really fast internet! 💻

What a wonderful hotel ! we were treated so well the manager Kurt was so helpful and all the other staff were superb our suite was gorgeous with a view of the petronas towers we could have stayed in the room and not gone out it was a gr8 respite from the kaos of KL

It was the perfect hotel in a classs of its own with a hospitality that can comfort the tired traveller, the room has excellent amenities , and for the gourmet a perfect delight to sample the traditional cuisine . the bar with the live music offers a romantic and chic aura to the evening.

I didnt get a room facing the Petronas

Loved our rooms with a great view! 🌆

Clean and beautiful luxury

The sound of near bars reach the 30's floor and you cannot sleep

Great location adjacent to Petronas Twin Tower, Quill mall and wholesale market, the mall, and centre of town with various and entertainment around, could not be better. Very specious units and very good staff at the Club Lounge and at the coffee house including the doorman.

The hotel staff members were extremely helpful and genuinely lived up to the Sheraton Go Beyond Service. The room was very nicely furnished and top-notch, with good internet speed and a great view of the KL tower.

Everything is great in this hotel it was the perfect night

I liked everthing

Location, spacious and comfortable rooms, friendly staff and the good food.

This well-kept luxury hotel is perfectly situated close to all the activities you have planned.

excellent service and pro friendly staff...

Very big room and a great bed.

The price was ridiculous for the service you got. Staff advised they were organising transport from the airport for us for 82 ringgit. They send a Mercedes!!! For 210 ringgit instead and said they didn't have other cars. Also paid Singaporean $10 for a coffee - most expensive coffee i've ever had in a hotel. The whole impression was that staff pretended not to speak English or undertsand us and just tried to rip us off where possible.